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What can inactive agents not do?

  1. Sell insurance

  2. File claims

  3. Provide consultations

  4. Advertise their services

The correct answer is: Sell insurance

Inactive agents are not authorized to sell insurance. This status indicates that their licenses have not been renewed or are otherwise in a non-active state. Consequently, they lack the legal capacity to engage in transactions involving insurance policies, which includes the ability to market or sell these products to consumers. While inactive agents may still be able to file claims, provide consultations, or even advertise their services, such activities do not involve the core function of selling insurance. Therefore, the primary restriction placed on inactive agents is the inability to directly sell insurance products, which is crucial for compliance with state regulations and maintaining the integrity of the insurance market.